Frequently Asked Questions
• If your therapy is being covered by Worker’s Compensation, all you will need is your driver’s license or a photo ID.
• If you have private insurance, you will need your driver’s license or a photo ID as well as your insurance cards.
• Upon arrival, you will complete new patient paperwork unless you choose to complete it beforehand. Paperwork can be found in our “Patient Forms” section.
Yes! Southern Hand Centers treats a wide variety of upper extremity conditions from shoulder to hand.
We will call you before your first appointment (initial evaluation). While at that appointment, we will work with you to schedule the remainder of your visits and print it out for your convenience.
Yes, however, there is a small transaction fee. Please see our “Pay Your Bill” section to make payments online.
We are able to administer a one time evaluation without a doctor’s referral; however, a referral is required for continues treatment.
If you’ve been scheduled for an appointment, then you are in network. We will review your benefits with you over the phone prior to your first appointment. As a courtesy on the day of your first appointment, we will issue a benefit review sheet for you to sign.
Yes, we have a Payment Agreement that can be negotiated and agreed upon prior to or at your first appointment.
No, we are only open Monday – Friday.
Our business hours are from 8:00am – 5:00pm at the majority of our clinics. We start treating patients at 8:00am and our last appointment time is 4:00pm.
